Boo! Customer experience facts that can be frightening
In the world of instant gratification, if your customer says ‘trick or treat’ you give them a treat. Always give them a treat.
On this hallowed evening, consider some of these scale-tipping, jaw-dropping, jump out and scare you figures that should ward off any evil-doers or naysayers.
This is no guise but straight-forward industry insights that reveal delighting and doing customer experience right should be a business priority.