CX Humor: Who Knew?
Customer interactions can be eventful and stressful, but they can also be fun. Kostas Papageorgiou at Userlike shows us how you can entertain your customers by turning a once dreaded customer support call or online chat into an opportunity to create a genuine connection. You’ll have to admit all these stories are memorable.
Humor is a great way for us all to take a moment to cope with the nuances of our business encounters. It can also help account for the absurdities of certain interactions and repackage them in a way that produces a better result.
Here are a few lighthearted customer experience quips that invite us to look at things in a new way: