Your Privacy Matters
CXApp’s mission is to connect the business’ to their customers and the world and allow them to be more productive and successful. Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared.
CXApp is a division of Design Reactor, Inc. A california corporation. The CXApp platform is a cloud-based SaaS solution for Events, Executive Briefing Centers (Meetings) and Communities across mobile phones, tablets and desktops.
Our registered users (“Members”) share their professional identities, engage with other members and attendees, post and view relevant content. Content and data on some of our Services is viewable to non-members (“Visitors”).
Our GDPR (General Data Protection Regulation) Commitment
The CXApp maintains that we are a GDPR-compliant organization. GDPR is a stringent requirement for data handling and The CXApp takes this very seriously, adhering to all guidelines therein across all countries. We continually invest in security and infrastructure to support GDPR requirements and build our products with our customers’ and users’ rights to privacy and secure handling of their data as well as their ownership therein. For more information on what GDPR is, click here.
In all systems and locations where we store or transfer personal information inside or outside the EU, we have robust procedures and safeguarding measures in place to secure, encrypt, and maintain the integrity of the data. Our procedures include a continual review of the requirements of different countries with sufficient adequacy decisions, as well as provisions for binding corporate rules for data protection and handling. We carry out strict due diligence checks with all recipients and providers of personal data to assess and verify that they have appropriate safeguards in place to protect the information at rest and in transit (see specifics below), ensure enforceable data subject rights and have effective legal remedies for data subjects where applicable.
The CXApp is also self-certified with International Privacy Shield.
In all systems where data is stored, standard minimum encryption for data in transit and data at rest is implemented as follows:
Data at rest: AES256 Encryption
Data in Transit: SSL with minimum TLS 1.2
Data for different CXApp customers is segregated and not stored in any common server instances.
The CXApp employs an Information Security Officer who oversees and regulates all GDPR and other security-related items. All CXApp employees go through background checks and specific training regarding secure handling of user data to ensure that sensitive and personal data is never stored in any non-secure locations or personal devices, never transmitted through any channels that are not encrypted, never shared with 3rd parties, and never physically transported in any form (such as on an external hard drive or laptop).
User data is only stored in CXApp infrastructure and never shared with any 3rd parties for marketing purposes or any other purpose outside of the functionality of the mobile app/mobile web system.
Users of the CXApp may, at any time delete all of their personal information from the CXApp system through a simple, in-app function. If they do this, all identifiable data related to that user is permanently deleted from the CXApp system and will not be recoverable. Any user with data in the CXApp system may contact support at any time to request all data that the CXApp has stored related to you within a reasonable timeframe.
Data Controllers and Contracting Parties
1. Data We Collect
1.1 Data You Provide To Us
To establish an account you need to provide data including your name, email address and/or mobile number, and a password.
You have choices about the information on your profile, such as your education, work experience, skills, photo, city or area and endorsements. You don’t have to provide additional information on your profile; however, profile information helps you to get more from our Services. It’s your choice whether to include optional information on your profile and to make that sensitive information viewable by other Members and Attendees. Please do not post or add personal data to your profile that you would not want other Members and Attendees to see.
Posting and Uploading
We collect personal data from you when you provide, post or upload it to our Services, such as when you fill out a form, respond to a survey, or respond to a poll.
If you sync your LinkedIn profile, we will collect your photo, first name, last name, and bio.
You don’t have to post or upload personal data; though if you don’t, it may limit your ability to grow and engage with other Members and Attendees.
1.2 Data From Others
Content and News
You and others may post content that includes information about you (as part of articles, posts, comments, media) on our Services. Unless you opt-out, we collect additional information about you such as Title, Company, Photo, and Bio which you must enter manually.
We receive personal data about you when you use the services of our customers and partners, such as employers and vendors.
Google User Data
If you authorize the App to access your Google Account via Google Oauth Sign-In, we will use that data to:
Show your Google Calendar data on the Meetings screen of the app to help you manage your schedule directly through the app and alert you of upcoming meetings that then allows the app to help you navigate through indoor mapping technology to your next upcoming meeting
Utilize your Gmail Account access to show room resource availability in order to help you quickly find the closest proximity available resources for scheduling through a graphic room map UI which puts visual availability at your fingertips
This data will not be stored on our servers, but will be utilized within the app itself to allow you to book conference rooms and meetings. The above is only applicable if you are using our Corporate Campus App Offering.
Related Companies and Other Services
We receive data about you when you use some of the other services provided by us or our affiliates, including LinkedIn. For example, you may choose to import your LinkedIn profile information for improved profile visibility.
1.3 Service Use
We log usage data when you visit or otherwise use our Services, including our sites, app and platform technology, such as when you view or click on content (e.g., learning video), perform a search, or install or update one of our mobile apps. We use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use.
1.4 Cookies, Web Beacons and Other Similar Technologies
You can control cookies through your browser settings and other tools.
1.5 Your Device and Location
If you use our Services from a mobile device, that device will send us data about your location based on your phone settings. We will ask you to opt-in before we use GPS or bluetooth beacon technology to identify your precise location.
We collect information about you when you send, receive, or engage with messages in connection with our Services. For example, if you get a message from another CXApp Member or Attendee, we track whether you have acted on it and if you have sent messages back.
2. How We Use Your Data
How we use your personal data will depend on which Services you use, how you use those Services and the choices you make in your settings. We use the data that we have about you to provide and personalize, including with the help of automated systems and inferences we make, our Services so that they can be more relevant and useful to you and others.
We use your data to authorize access to our Services.
Our Services allow you to stay in touch and up to date with other Members and Attendees. To do so, you will view their profiles and contact them in different ways, depending on what they have opted into. . Subject to your preferences, when you contact other Members and Attendees, you may be notified if they contact you back.
Our Services allow you to stay informed about content, news, events and ideas regarding topics you care about, and from colleagues, customers, and partners. Depending on your preferences, we may notify you and recommend relevant content on our Services.
Our Services allow you to collaborate with other Members and Attendees, view useful content and articles to enhance your experience. Search for other Members and Attendees to collaborate with. If your preferences allow, we will show you content and articles related to your interests.
Meeting, Event, and/or Community owners may contact you through email, mobile phone, and other ways through our Services, including text messages and push notifications. We will send you invitations to join new Executive Briefing Center Meetings, Events, and Communities related to your business needs and to view content related to your interests or which other Members or Attendees also liked or commented on. You may change your communication preferences at any time. Please be aware that you cannot opt-out of receiving service messages from us, including security and legal notices.
2.3 Developing Services and Research
Polls and surveys are conducted by us and others through our Services. You are not obligated to respond to polls or surveys, and you have choices about the information you provide.
2.4 Customer Support
We use the data (which can include your communications) to investigate, respond to and resolve complaints and Service issues (e.g., bugs).
2.5 Aggregate Insights
We use your data to produce and share aggregated insights that do not identify you. For example we may use your data to generate statistics about our members and attendees, their profession or industry, to calculate engagement with our services.
2.6 Security and Investigations
3. How We Share Information
3.1 Our Services
Your profile is fully visible only to other Members and Attendees of Executive Briefing Center (Meetings), Events, and Communities that you have been invited to.
Our Services allow viewing and sharing information through posts, likes, follows and comments.
When you share a “public” article or a post (e.g., an update, image, video or article) publicly it can be viewed by everyone and re-shared anywhere. Members, Attendees, and Visitors and others will be able to find and see your publicly-shared content only by visiting the 3rd party service you have shared it with, including your name (and photo if you have provided one).
In a 1:1 message, posts are visible to only the other party you are messaging with. Your participation in 1:1 messaging is private.
Any information you share about your company in a Meeting or Event Activity Stream or Community News Feed will be viewable by others who are assigned to the same Meeting, Event, or Community.
When you follow a person, they will be notified and you will be notified of what articles they like and comment on.
When you like or comment on a post that another Member or Attendee has posted, liked or commented on, we will notify them and associate it with you.
3.2 Service Providers
We will share your profile and device information with approved services provides that provide Location Services pertaining to Events and Sponsor information. These location services do require users to opt-in for service.
3.3 Legal Disclosures
It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our Service (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of CXApp, our Members, personnel, or others. We attempt to notify Members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
3.4 Change in Control or Sale
4. Your Choices & Obligations
4.1 Data Retention
We retain your personal data while your account is in existence or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services.
4.2 Rights to Access and Control Your Personal Data
We provide the following choices about collecting and sharing your data:
For personal data that we have about you:
Delete Data: You can delete your profile completely from our system at any time
Change or Correct Data: You can edit some of your personal data through your account
Object to, or Limit or Restrict, Use of Data: We provide the option for you to limit your use of data for location, notifications
Right to Access and/or Take Your Data: Members and Attendees of our platform may inquire as to what personal data we have for you via firstname.lastname@example.org.
Visitors can control all of the above through features in our mobile app and web applications.
Residents in the Designated Countries may have additional rights under their laws.
4.3 Profile Deletion
If you choose to delete your CXApp profile, ALL data that exists and may be tied to you in any way through our system will be deleted. Including but not limited to your first name, last name, company, title, photo, email address, and device ID. Your personal data will stop being visible immediately upon this operation. If you choose to delete your profile, you will not longer be able to access any Executive Briefing Center (Meeting), Event, or Community.
We do not retain your personal data after your profile is deleted and will not be able to recover it for you.
Information you have shared with others (e.g., through sharing content to external services) will remain visible after you deleted your profile, and we do not control data related to you that other Members copied out of our Services. Your profile may continue to be displayed in the services of others (e.g. Member or Attendee Lists) until they refresh their cache and/or refresh their mobile app screens.
5. Other Important Information
We implement security safeguards designed to protect your data, such as HTTPS. We also encrypt all of your data in our system. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
5.2 Cross-Border Data Transfers
We process data both inside and outside of the United States and rely on legally-provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different, and potentially not as protective, as the laws of your own country.
5.3 Lawful Bases for Processing
We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g. to deliver the CXApp Services you have requested)) and “legitimate interests”
Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object.
5.4. Direct Marketing
We currently do not share personal data with third parties for their direct marketing purposes without your permission.
5.5. Contact Information
If you have questions or complaints regarding this Policy, please contact us through email at email@example.com. Residents in the Designated Countries may also have the right to contact our Data Protection Officer through firstname.lastname@example.org.
CXApp is a division of Design Reactor, Inc. A California corporation. The CXApp platform is cloud-based SaaS solution for Events, Executive Briefing Centers and Communities across mobile phones, tablets and desktops.
We use the term “Designated Countries” to refer to countries in the European Union (EU), European Economic Area (EEA), and Switzerland.
1.2 Attendees and Community Members
When you are invited/assigned to a meeting, event, or community and log into the Mobile App or Mobile Web, you are considered a registered Attendee or Community Member. For Communities that do not require login, you are considered to be a “Visitor”.
Data we collect from you may include:
Job TItle (Optional, at your discretion)
Bio (Optional, at your discretion)
Photo (Optional, at your discretion)
News/Content Preferences (Optional, at your discretion)
2.1 Service Eligibility
You’re eligible to use our services if you are at least our “Minimum Age.”
The Services are not for use by anyone under the age of 18.
To use the Services, you agree that: (1) you must be the “Minimum Age” (described below) or older; (2) you will use your account only for Meetings, Events and Communities to which you are assigned; and (3) you are not already restricted by CXApp or from using the Services. Modifying your account with false information is a violation of our terms, including accounts registered on behalf of others or persons under the age of 18.
“Minimum Age” means 18 years old. However, if law requires that you must be older in order for CXApp to lawfully provide the Services to you without parental consent (including using of your personal data) then the Minimum Age is such older age.
2.2 Your Account and Personal Information
Your personal information will ONLY be used within the CXApp and for select 3rd party services to enable additional app functionality such as location services.
CXApp uses your personal information for certain key functionality within the Mobile App and Web App to enrich your meeting, event, and community experience(s). Your personal information will be used for the following Mobile App and/or Web App functionality:
Attendee Profiles visible to all other attendees for the meetings/events/communities you are assigned to
Your posts to the Activity Stream in Meetings and Events
Your posts to the News Feed in Communities
Notifications such as invitations to new meetings/events/communities that you’re assigned to
Notifications such as for surveys, polls, or beacon-triggered campaigns
1:1 Messaging between you and other community members
Location Services such as Wayfinding and Bluetooth Beacon Campaigns
You will keep your password a secret and you will not share an account with anyone else and will follow our rules and the law.
Attendees and Community Members are account holders. You agree to: (1) try to choose a strong and secure password; (2) keep your password secure and confidential; (3) not transfer any part of your account (e.g., connections) and (4) follow the law and our list of Dos and Don’ts and Professional Meeting and Event Community Policies. You are responsible for anything that happens through your account unless you delete it or report misuse.
As between you and others (including your employer), your account belongs to you. However, if the Services were purchased by another party for you to use, the party paying for such Service has the right to control access to and get reports on your use of such paid Service; however, they do not have rights to your personal account.
2.3 Notifications and Messages
You’re okay with us providing notices and messages related to the meetings, events, and/or communities that you’re assigned/invited to through the Mobile App or Mobile Web.
If you are not logged into the mobile app or mobile web, you may miss out on these important communications.
You agree that we will provide notifications and messages to you from within the Service. You agree to keep your personal information up to date.
Please review your profile settings to control and limit notifications and messages you receive.
When you share information on our Services, others can see, copy and use that information.
Our Services allow messaging and sharing of information in many ways, such as your profile, eContent, News Articles. Information and content that you share or post may be seen by other Attendees and Members and in some cases (such as through applicable social media channels) by public users outside of the Mobile App or Web App.
We are not obligated to publish any information or content on our Service and can remove content deemed inappropriate at our sole discretion, with or without notice.
3. Rights and Limits
3.1. Your Personal Information
You own your personal information that you and/or our customer(s) provide to us.
Between you and CXApp, you own the content and information that you submit or post to the Mobile App or Web App, and this information will never be used or shared outside of the CXApp.
By submitting suggestions or other feedback regarding our Services to CXApp, you agree that CXApp can use and share (but does not have to) such feedback without compensation to you.
You promise to only provide information and content that you have the right to share, and that your CXApp profile will be truthful.
You agree to only provide content or information that does not violate the law nor anyone’s rights (including intellectual property rights). You also agree that your profile information will be truthful. CXApp may be required by law to remove certain information or content in certain countries.
3.2 Service Availability
We may change, suspend or end any Service, or change and modify prospectively in our discretion. To the extent allowed under law, these changes may be effective upon notice provided to you.
We may change or discontinue any of our Services. We don’t promise to store or keep showing any information and content that you’ve posted.
3.3 Other Content, Sites and Apps
Your use of others’ content and information posted on our Services, is at your own risk.
You agree that CXApp is not responsible for others’ (including other Attendees’ or Members’) content or information. We cannot always prevent this misuse of our Services, and you agree that we are not responsible for any such misuse. You also acknowledge the risk that you or your organization may be mistakenly associated with content about others when we let attendees and community members know you or your organization were mentioned.
You are responsible for deciding if you want to access or use third-party apps or sites that link from our Services. If you allow a third-party app or site to authenticate you or connect with your account, that app or site can access information that you post to it from the CXApp. Third-party apps and sites have their own legal terms and privacy policies, and you may be giving others permission to use your information in ways we would not. Except to the limited extent it may be required by applicable law, CXApp is not responsible for these other sites and apps – use these at your own risk.
3.5 Intellectual Property Rights
We’re providing you notice about our intellectual property rights.
CXApp reserves all of its intellectual property rights in the Services. Using the Services does not give you any ownership in our Services or the content or information made available through our Services. Trademarks and logos used in connection with the Services are the trademarks of their respective owners. CXApp trademarks, service marks, graphics, and logos used for our Services are trademarks or registered trademarks of CXApp.
4. Disclaimer and Limit of Liability
4.1 No Warranty
This is our disclaimer of legal liability for the quality, safety, or reliability of our Services.
TO THE EXTENT ALLOWED UNDER LAW, CXAPP AND ITS AFFILIATES (A) DISCLAIM ALL IMPLIED WARRANTIES AND REPRESENTATIONS (E.G. WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OF DATA, AND NON INFRINGEMENT); (B) DO NOT GUARANTEE THAT THE SERVICES WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS, AND (C) PROVIDE THE SERVICE (INCLUDING CONTENT AND INFORMATION) ON AN “AS IS” AND “AS AVAILABLE” BASIS.
SOME LAWS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OR ALL OF THESE DISCLAIMERS MAY NOT APPLY TO YOU.
4.2 Exclusion of Liability
These are the limits of legal liability we may have to you.
SOME LAWS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY, SO THESE LIMITS MAY NOT APPLY TO YOU.
We can remove your personal information or other data you’ve created anytime we want.
Both you and CXApp may remove your personal information and other data, such as activity stream or member posts that you’ve created at any time with notice to the other. On termination, you lose the right to access or use the Services. The following shall survive termination:
Our rights to use and disclose your feedback;
Our rights to notify you of your account termination
You may go to ‘My Profile > Edit Profile & Preferences’ to remove your account (personal data and other data posted to the App or Mobile Web).
6. Governing Law and Dispute Resolution
In the unlikely event we end up in a legal dispute, CXApp and you agree to resolve it in California courts using California law.
7. General Terms
8. CXApp “Dos and Don’ts”
CXApp houses a userbase of Community Members and Meeting and Event Attendees with the common goal of enriching their Community, Meeting, and Event experiences. This list of “Dos and Don’ts” along with our Meeting, Event, and Community Policies limit what you can and cannot do on our Services.
You agree that you will:
Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, export control laws, tax laws, and regulatory requirements;
Provide accurate personal information in your profile;
Use your real name on your profile; and
Use the Services in a professional manner.
You agree that you will not:
Create a false identity on CXApp, misrepresent your identity, create a Member profile for anyone other than yourself (a real person), or use or attempt to use another’s account;
Develop, support or use software, devices, scripts, robots, or any other means or processes (including crawlers, browser plugins and add-ons, or any other technology) to scrape the Services or otherwise copy profiles and other data from the Services;
Override any security feature or bypass or circumvent any access controls or use limits of the Service (such as caps on keyword searches or profile views);
Copy, use, disclose or distribute any information obtained from the Services, whether directly or through third parties (such as search engines), without the consent of CXApp;
Disclose information that you do not have the consent to disclose (such as confidential information of others (including your employer));
Violate the intellectual property rights of others, including copyrights, patents, trademarks, trade secrets, or other proprietary rights. For example, do not copy or distribute (except through the available sharing functionality) the posts or other content of others without their permission, which they may give by posting under a Creative Commons license;
Violate the intellectual property or other rights of CXApp, including, without limitation, (i) copying or distributing our learning videos or other materials or (ii) copying or distributing our technology, unless it is released under open source licenses; (iii) using the word “CXApp” or our logos in any business name, email, or URL;
Post anything that contains software viruses, worms, or any other harmful code;
Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services or any related technology that is not open source;
Imply or state that you are affiliated with or endorsed by CXApp without our express consent (e.g., representing yourself as an accredited CXApp project manager);
Rent, lease, loan, trade, sell/re-sell or otherwise monetize the Services or related data or access to the same, without CXApp’s consent;
Deep-link to our Services for any purpose other than to promote your meeting, event, or community;
Use bots or other automated methods to access the Services, add or download contacts, send or redirect messages;
Monitor the Services’ availability, performance or functionality for any competitive purpose;
Engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Services;
Overlay or otherwise modify the Services or their appearance (such as by inserting elements into the Services or removing, covering, or obscuring an advertisement included on the Services);
Interfere with the operation of, or place an unreasonable load on, the Services (e.g., spam, denial of service attack, viruses, gaming algorithms);
9. Complaints Regarding Content
Contact information for complaint about content provided by our Attendees, Members, and Customers.
We respect the intellectual property rights of others. We require that information posted by Members be accurate and not in violation of the intellectual property rights or other rights of third parties.
10. How To Contact Us